Lost Calls Mean Lost Business

As you manage a business you will be the first to appreciate that lost calls mean lost potential revenue and poor customer service.

However you may not be aware of the following facts:

• 80% of all callers hang up when greeted by an answer machine or voice mail service
• 80% of first time callers will not ring back if greeted by an engaged tone
• 75% of callers refuse to wait beyond the sixth ring
• 30% of businesses fail to answer all of their calls

People expect an instant response to their call or they phone the next number in the book, and there is no shortage of companies just waiting to grab their business.

Employing your own receptionist can be an expensive luxury however there is no substitute in business for the personal touch.

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